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Qualifications Scotland approved centre

Course

Taxi and Private Hire Driver SCQF Level 5

The qualification Glasgow City Council requires before it will grant a taxi or private hire licence. Study nine short units online, at your own pace, with support from an approved Glasgow centre.

Official City of Glasgow Taxi and driver training at Glasgow Training Academy in Giffnock
Duration2 weeks to 3 months, at your pace
Units9 + practical
AssessmentMultiple-choice, 60% to pass
RetakesFree

Get licensed for taxi or private hire

Whether you're driving a black cab or a private hire car, the Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver (SCQF Level 5) is what Glasgow City Council requires before it will grant your licence. You'll cover everything from passenger safety and customer service to the licensing rules in Scotland, plus a hands-on wheelchair-assistance assessment. You study online at your own pace, fitting it around work, and sit each exam when you're ready.

Going for a taxi (Hackney) licence
Going for a private hire licence
Renewing and need the certificate
New to the trade and not sure where to start
Before you apply: You'll need to be 21 or over, have held a UK driving licence for at least a year, and be comfortable reading and speaking English.

Nine units + a practical

The course is made up of nine short units, each assessed by multiple-choice on a computer: you need 60% to pass, and if you don't manage it first time the resit is free. One unit, Mobility and Wheelchair Assistance, includes a hands-on practical. Here's the full syllabus:

1Workplace Health & Safety
2Safely Transport Passengers
3Professional Customer Service
4Maintain the Safety of the Licensed Vehicle
5Mobility & Wheelchair Assistance (includes practical)
6Plan Routes & Fares
7Transport Luggage & Parcels
8Safely Transport School-Age Children
9The Licensing Regulations (Scotland)

Study at your pace, sit when you're ready

There's no fixed timetable and no rush. Here's how getting qualified actually works, and where we help along the way.

1

Get in touch and enrol

We set you up on our online learning platform within a couple of days.

2

Study the units online, at your pace

Work through them whenever suits you.

3

Drop in on a Thursday or Friday

Whenever you want a hand, no appointment needed.

4

Book your exams to suit you

Sit them Monday to Wednesday, up to five in a week.

5

Pass and get certified

Your certificate is posted out once you're done. Don't pass a unit first time? The resit is free.

You're in good hands, and it's okay not to pass first time

Most people who come to us haven't sat an exam in years, and that's completely normal, so you don't need to be "good at exams". If you don't pass first time, you retake, and it's included. The test isn't the thing to fear.

Led by Arfan

You learn from Arfan Ul-Haq (Qualification Scotland Coordinator), who's spent more than 13 years in Glasgow's taxi and private hire trade. Not a call centre, not a rota.

Resits are free

Not passing a unit first time costs you nothing. We'll just help you rebook it.

Drop-in support

Come in on Thursdays and Fridays for help whenever you need it, no appointment needed.

Beyond the badge

We don't stop at the certificate: we'll help you prepare for your council hearing, and point you towards car rental and an accountant if you need them.

Recommended by Glasgow Cabs

Highly recommended by Glasgow Cabs for driver training.

Rated 4.9 on Google

★★★★★
I gained a vast knowledge of private hire driver skills. On line learning was accessible and easy to use. The exams schedule was flexible and easy to agree. Staff support and help was more than excellent. I would highly recommend to work with the Glasgow Training Academy Ltd, if anyone would like to gain such a knowledge.
RRobert Adamczak · Google
★★★★★
I had a great experience with Glasgow Training Academy. The course was well-organised, with clear guidelines and flexible study options. The staff were very friendly and supportive. The material was well-covered, making the exam easy to pass. Highly recommend!
AAyman Khalil · Google
★★★★★
I recently completed the Taxi Driving Course at GTA Academy and had a very positive experience. The course was well-structured, easy to follow, and covered all the essential knowledge needed to become a professional taxi or private hire driver.
MMansoor Kaleem · Google

Common questions

If you're driving a taxi (Hackney), yes: it's a separate Glasgow City Council test, and we'll be offering preparation soon. If you're driving private hire, no: you don't need it.

From a couple of weeks up to three months. You go at your own pace.

The resit is free and we'll help you rebook it.

No. It's multiple-choice, 60% to pass, and resits are free. Most people who come to us haven't sat an exam in years.

You'll need to be 21+, have held a UK licence for at least a year, and bring photo ID (driving licence or passport) on exam day.

Get in touch and we'll talk you through it.

Ready to get qualified?

Send us an enquiry or speak to our team directly. We'll confirm your requirements, explain the course timeline, and guide you step by step.

  • Fast enrolment & date confirmation
  • Qualifications Scotland approved centre
  • Glasgow trade expertise — 13+ years
Official Academy Enquiry

Enquire about this course

No obligation. We will confirm the right course for your needs before you book.

Ready to get started?

Ask us about the next intake

Tell us the job or licence you're working towards and we'll help you get qualified.