0141 724 0000
This page outlines the refund, cancellation, deposit, and payment security guidelines for candidates enrolling at Glasgow Training Academy Ltd ("Glasgow Training Academy", "GTA", "we", "us").
1. Overview
Glasgow Training Academy Ltd is a company registered in Scotland (company number SC703747), based at Edward House Business Centre, 4C Burnfield Avenue, Giffnock, Glasgow, G46 7TL.
When you register for a course at Glasgow Training Academy, your enrolment, course fee balance, exam sitting privileges, and cancellation rights are governed by GTA's candidate handbook and enrolment agreement provided to you at registration.
2. Deposit & refund terms
GTA-supplied terms pending publication
Official deposit, refund, and cancellation terms are set directly by Glasgow Training Academy and issued in the candidate induction materials upon registration. The full text will be published here following final client sign-off.
These terms operate separately from our Website Terms of Use, which govern public use of this website.
3. Payment Security & Anti-Fraud Warning
Glasgow Training Academy Ltd may provide bank details for fee payments by bank transfer and may issue secure payment links for course fees and related charges. Payment instructions should be treated as valid only when sent through official Glasgow Training Academy Ltd communication channels.
ANTI-FRAUD WARNING: Glasgow Training Academy Ltd will not notify you of a change to its bank details by email alone without further verification. If you receive payment instructions, amended bank details, or a payment link that causes any doubt, you must verify them by telephone using trusted contact details obtained independently (Office: 0141 724 0000 or Mobile: 0752 537 4008) and not from the same message. Do not send bank card details, online banking passwords, PINs, or security codes by email.
4. Questions & contact
If you have any questions about course deposits, exam reschedules, or refund eligibility before enrolling, please contact our academy support team led by Arfan Ul-Haq (Qualification Scotland Coordinator):
- Email: support@glasgowtrainingacademy.ac
- Office Phone: 0141 724 0000
- Mobile Phone: 0752 537 4008
- Address: Edward House Business Centre, 4C Burnfield Avenue, Giffnock, Glasgow, G46 7TL
5. Related policies
Please refer to our other legal policies for website usage and data handling:
- Website Terms of Use: rules for browsing and using our marketing website.
- Privacy Policy: how we collect and process your personal data.
- Cookie Policy: how we use cookies and how to control analytics consent.